

More sensible software would probably put up a warning dialogue to say it couldn't find the network store*, and asking the user to investigate, or give the option to specify another library. The issue reported in the link I posted earlier, that of not finding a network store, and autonomously dropping back to a local store is a matter over 'over-Appling' trying to be too bloody clever, but ending up being stupid. But it shouldn't be possible for the UI to allow it to get into such a confused state. My suspicion is that iTunes gets into a confused state somehow, possibly caused by user actions with the UI. Not when you're a company who claims to make products 'that just work'. So, the question is why the different experiences? It's the same piece of software, so how does it work for some, and yet get in a complete shambles for others?Īnd no, you can't blame users for not understanding how it works. And, on the other hand, there are reports from people like you and Chris who evidently find it seamless. Well, it's pretty clear from many user reports, and from comments in the technical press that many people DO have significant problems with itunes. When I will move my lab I will have to start fresh, and it is really unlikely I will stick with Apple. These guys ARE morons, and it is embarrassing to be associated with them even by just being a customer of the same company. Apple Store) and then tell me the presentation and the customers there don´t remind you of some bizarre cult. On any other day, just go to your nearest iTemple (a.k.a. I went to Munich to buy crampons on the day the last iphone was rolled out, and just off Marienplatz there were queues hundreds of meters long where people were standing in the rain for the privilege of buying the first, buggy version of a new bloody telephone! By putting style over substance they manage to recruit a fanbase of idiots that would probably buy ibog paper that can change its smoothness by voice command (and sends images to the NSA.), and are now incredibly successful.

Problem is, they would probably have gone under. I really wish they would have stuck to their original user friendly and robust approach rather than integrate everything to the point it breaks. I am typing this from a MacPro, own an iPhone and a Macbook Pro, and have been using Macs since the times of the old SE cube. But unfortunately true, at least in parts.
